Access to physical and mental healthcare services

This solution addresses gaps in healthcare in New York City, USA for local communities

Problem Description

In 2013, nearly one million New York City residents felt they did not receive the medical care they needed in the past year, with residents of the poorest neighborhoods reporting they were receiving the least care. Residents of these low-income neighborhoods also bear a greater burden of specific diseases, such as heart disease, diabetes, and infant deaths, when compared to other neighborhoods. For example, more than a third of residents of very high-poverty neighborhoods have been diagnosed with high blood pressure; by contrast, less than a quarter of residents of low-poverty neighborhoods were diagnosed with high blood pressure.

Building Blocks

Story

Mental health and substance abuse issues affect many New Yorkers. Fifteen percent of all New Yorkers report having been diagnosed with depression. However, the highest prevalence is in high-poverty neighborhoods. In the poorest New York City neighborhoods, seven percent of residents experience serious psychological distress (SPD), compared to three percent in the wealthiest neighborhoods.

To reduce disparities in health outcomes, the City will work to develop a healthcare delivery system that emphasizes an integrated and patient-centered approach to care that is delivered in convenient and accessible locations.

Resources

Organisations Involved

Solution Stage

One of the 7 stages of an innovation. Learn more
STAGE SPECIALIST SKILLS REQUIRED EXAMPLE ACTIVITIES RISK LEVEL AND HANDLING FINANCE REQUIRED KINDS OF EVIDENCE GENERATED GOAL
Developing and testing3
Mix of design and implementation skills
  • Rapid prototyping
  • Service, product and process design
  • Co-design
  • User-design
  • Light-touch evaluation
  • Cost-benefit modelling
  • Randomised control trials
  • High failure rate should be an explicit expectation
  • Visible senior leadership essential
HIGH
  • Grants, convertible grants/loans
MEDIUM
A stronger case with cost and benefit projections developed through practical trials and experiments, involving potential users
Demonstration that the idea works, or evidence to support a reworking of the idea

Key Details

Activity