Solution

Modernizing City Processes

This solution addresses outdated government practices in Oakland, USA for local communities

Problem Description

The City of Oakland will focus on modernizing City processes by growing and supporting a culture of civic innovation built on data analysis, iterative processes, and human-centered service design. To achieve a more trustworthy and responsive government, we also need to empower our “entrepreneurial bureaucrats” to think outside the box while collaborating closely with community stakeholders. Resilient Oakland engaged staff from nearly all City departments, led by a team of doers and innovators, to address interdisciplinary issues.

Building Blocks

Story

"Modernizing City Processes" is 1 of 3 goals of Oakland's Resilience Strategy. As a major city in the Bay Area, Oakland also sits within one of the most prosperous economic growth engines in the world. The benefits of this growth, as acutely felt in Oakland, are not equitably distributed. Today, particularly among low-income neighborhoods and communities of color, Oakland faces rapidly rising income inequality and housing displacement, disparate unemployment and education rates, and chronic violence. Aging housing stock and public infrastructure challenged by seismic and climate risk further threaten Oakland residents, particularly our most vulnerable communities. Resilient Oakland embraces Oakland’s strengths while tackling the daily and chronic stresses facing Oaklanders today and better preparing for tomorrow’s challenges.

Resources

Organisations Involved

Contributed By

  • Kiran Jain, Chief Resilience Officer, Resilient Oakland

Solution Stage

One of the 7 stages of an innovation. Learn more
STAGE SPECIALIST SKILLS REQUIRED EXAMPLE ACTIVITIES RISK LEVEL AND HANDLING FINANCE REQUIRED KINDS OF EVIDENCE GENERATED GOAL
Making the case4
Business development and evaluation
  • Market sizing, development and testing
  • Business case analysis
  • Identifying cashable savings
  • Prepare to adapt approach, based on evaluation results and user feedback
MEDIUM
  • Grant funding or funding out of investment
MEDIUM
A stronger case with cost and benefit projections developed through practical trials and experiments, involving potential users
Clarity about what warrants implementation and funding

Submitted By

Janae Futrell

Key Details

Activity